Privacy Policy

This Privacy Policy explains how PIXELGLOW SAS DE CV ("Pixelglow", "we", "us", or "our") collects, uses, and protects information when you visit pixelglow.dev, contact us, or use software we publish.

1. Information we collect

We collect only what we need to operate and improve our services:

• Contact information you voluntarily provide (such as your name and email) when you reach out to us.
• Project information you share with us while discussing or executing engagements.
• Technical information from our hosting provider's standard server logs (IP address, browser type, pages requested, timestamps), used for security and reliability.

This website does not use analytics, advertising trackers, or third-party cookies.

2. How we use information

• To respond to inquiries and provide requested services.
• To fulfill contractual and legal obligations.
• To maintain the security and integrity of our website and infrastructure.

3. How we share information

We do not sell or rent personal information. We may share information with trusted service providers (such as our hosting provider) only to the extent necessary to operate our services, and only under appropriate confidentiality and data-protection commitments. We may disclose information when required by law or to protect our legal rights.

4. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

5. Security

We apply reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Subject to applicable law, you may request to access, correct, or delete personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, contact us at hello@pixelglow.dev.

7. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

8. International users

We are based in Mexico. If you access our services from outside Mexico, you understand that your information may be processed in Mexico or in other jurisdictions where our service providers operate.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above indicates when the policy was most recently revised. Material changes will be communicated through our website.

10. Contact

Questions about this policy may be sent to hello@pixelglow.dev, or by mail to:

PIXELGLOW SAS DE CV
Priv Novara 38, Villa del Real, Ojo de Agua,
Tecámac, Estado de México 55749, Mexico